Privacy Policy


Your privacy is important to us. This Privacy Statement explains how Vivli Inc. and our affiliates (collectively, “Vivli” or “we”) will collect, use and share information about those who use our platform. By visiting our website, you consent to the practices and terms of this Privacy Statement.

This Privacy Statement applies to and our websites and digital platforms that link to or expressly adopt or refer to this Privacy Statement (our “Online Platforms”).

If you are a resident of the European Economic Area (EEA), see our EEA Privacy Disclosures.

Personal Data We Collect

Personal Data” means any information that can be used to identify you, directly or indirectly, as an individual person. We collect Personal Data about you when you use our Online Platforms, including data provided by you, data we automatically collect, and data we obtain from third parties.

Vivli collects Personal Data to operate effectively and provide you the best experience with our platform. You provide some of this data directly, such as when you create a Vivli account, administer your organization’s membership, or contact us for support. We obtain some information by recording how you interact with our platform by, for example, using technologies such as cookies and receiving error reports or usage data when you use the platform.

Data Provided By You

We collect Personal Data that you enter on our websites or give to us in another way.  For example:

  • When you access our Online Platforms, we may collect
    • contact information, such as your name, email address, mailing address, and telephone number
    • employment-related information, such as employer, department, job title and business contact information
    • account information, such as account name, password, security question responses, and a unique identification number
    • product interest information, including products and areas of interest
  • When you request, obtain or purchase a product or service from us, we collect
    • contact information, such as your name, email address, mailing address, and telephone number
    • purchase information, including payment card information, order details, government identification number, automated order entries and other transaction information
    • employment-related information, such as employer, department, job title and business contact information
  • When you fill out a survey, we collect your response, which, depending on the type of survey, may include satisfaction with an event or course, product usage, and product satisfaction.
  • When you contribute information to our websites, we collect user generated content, such as content you post on our blogs or other Online Platforms, or content you post on social media platforms
  • When you contact us on the phone, through email, text, we collect the inquiries or reports you make and the content of your voice

When you contact us on the phone, through email, text, we collect the inquiries or reports you make and the content of your voice.

Data We Automatically Collect

We use technologies to collect data automatically when you use our Online Platforms that do not directly reveal your identity.  Examples of these technologies include the following:

 Logging:  Like most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, operating system, internet service provider, the pages visited, operating system, clickstream data and time and date of visit.

 Cookies, Analytics and Other Data Collection Tools:  We and third parties we work with use cookies, web beacons, local shared objects (or Flash cookies), and similar tools to collect and store data about your preferences and how you interact with our websites and mobile applications. For more information, including on how to control your privacy settings, read our Cookie Policy.

Data We Obtain from Third Party Sources

We collect information about individuals from a number of third party sources.

 Business Partners and Service Providers:  Our business partners and service providers, such as payment processors and analytics providers, collect Personal Data and share some or all of this information with us. For example, we receive Personal Data from vendors to conduct analytics on the performance of our Online Platforms and advertising campaigns.

Single Sign-On: When we allow you to register and login to our Online Platforms through a third-party platform, we collect data from the third-party platform permitted under the settings and privacy policy of that platform.

 Publicly Available Sources: We collect Personal Data about you that we do not otherwise have (including contact information, employment-related information and product interest information) from social media platforms (for example, Facebook, Twitter, LinkedIn and Youtube), blogs (for example, WordPress), and other publicly available databases.

How We Use Personal Data

Vivli uses the data we collect to operate our non-profit organization and platform. This includes using data to improve the performance of our platform and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, help you with queries, security updates and update you on any actions we need you to take on the platform.

For example, we use Personal Data that we collect to:

  • Process and complete your transactions including, as applicable, order confirmation, enrollment in our programs or events, product selection assistance, and delivering products, events, or services
  • Carry out our contractual obligations to you
  • Communicate with you about programs, products, or services we believe may be of interest to you
  • Tailor our products and services to you and your computer or mobile device
  • Allow you to participate in interactive features of our Online Platforms, when you choose to do so
  • Conduct market research to help us understand trends and user needs, allow you to create and maintain user profiles, analyze your interactions with us, present customized offers, and improve our products, services, programs, and other offerings
  • Prevent, investigate, or provide notice of fraud, or unlawful or criminal activity, or as otherwise required by law
  • Enforce our Terms of Use and other agreements

How We Share and Disclose Personal Data

We share Personal Data in the following ways.

Within Vivli:  We share Personal Data within Vivli for purposes and uses that are consistent with this Privacy Statement.  For example, sharing Personal Data about you to process and fulfill your order, facilitate communication between you and a local Vivli representative, and coordinate necessary data retention. Vivli staff, contractors and consultants will not have access to your password information.

Service Providers:  We share Personal Data with third party service providers who complete transactions or perform services on our behalf, such as, payment processing, shipping, coordinating events and conferences, facilitating seminars and training courses, marketing, analytics, and verification.

Website Hosting Provider:  We use Media Temple and Microsoft Azure to host our website and platform.  In connection with providing those services, Microsoft has access to Personal Data about you collected through the website

Legal Process, Safety and Terms Enforcement:  Information and actions that you take on the platform are fully auditable, including conversations recorded in the chat function or other communications channels on the platform that we may deploy in the future. We may disclose Personal Data to governmental regulatory authorities in response to their requests for such information or to assist in investigations. We may also disclose Personal Data to third parties in connection with claims, disputes or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of you or us, to protect against fraud or credit risk, or to enforce our legal rights or contractual commitments that you have made.

Business Transfers: We may disclose Personal Data as part of a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets, and may transfer Personal Data to a third party as one of the business assets in such a transaction. Personal Data may also be disclosed in the event of insolvency, bankruptcy or receivership.  You will be notified via email and/or a prominent notice on any affected website of any change in ownership or uses of Personal Data, as well as any choices you may have regarding Personal Data about you.

Children’s Privacy

Our Online Platforms are not directed to, and we do not intend to, or knowingly, collect or solicit Personal Data online from children under the age of 18.  If you are under the age of 18, do not provide us with any Personal Data either directly, on any website bulletin boards, or by other means. If a child under 18 has provided Personal Data to us, we encourage the child’s parent or guardian to contact us to request that we remove the information from our systems.

How to Access & Control Your Personal Data

You can view, edit, or delete your personal data via the Vivli platform or please write to us at the address set forth in the Contact Us section. You can choose whether you wish to receive Vivli newsletters and may unsubscribe at any time.

Country/Region-Specific Disclosures

The laws of certain countries and regions require specific information to be included in a Privacy Statement. Please click below to review country/region-specific information applicable to you.

  • If you are a resident of the European Economic Area, click here.
  • If you are a resident of California, United States
    Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship, (a) a list of the categories of Personal Information that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To request the above information, please contact us as set forth in the Contact Us section below. 

Links To Other Websites

Some of our Online Platforms may contain links to websites and digital services operated by third parties.  This Privacy Statement does not apply to these websites.

Our Online Platforms also include features like buttons and widgets hosted by other companies (for example, the Twitter “Tweet” button). Some of these features collect Personal Data or other information such as IP address and your actions on our Online Platforms. This Privacy Statement does not apply to the practices of these third parties. We encourage you to review the privacy policies of those third parties to learn about their personal data and privacy practices.

User Generated Content

Some of our Online Platforms enable users to submit their own content for blogs, videos, and other functions. Please remember that any information you submit or post as user-generated content to our Online Platforms may become public information. You should exercise caution in such submissions or posts. We cannot prevent others from using such data in a manner that may violate this Privacy Statement, the law, or your personal privacy and safety. We are not responsible for the results of such postings.

Notice to End Users

The Vivli platform is intended for use by organizations and may be administered to you by your organization or you may set up your own account. We may update our Privacy Statement and we will inform our users and members about this change via email and on the platform, at least thirty (30) days prior to the implementation of the changes.

Managing Communication Preferences

If you have opted in to our marketing communications (or where permitted by law, if you have provided us or we have obtained your contact information), we may send you email messages, direct mail offers, push notifications or other communications regarding products or services depending on the method of communication selected.  You may ask us not to do so when you access our Online Platforms, or change your preferences by updating any accounts you have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to the contact information below or by following the unsubscribe instructions in the form of the communication you received, as described below.

Printed Materials: To opt out of receiving printed marketing materials at your postal address, such as advertisements, flyers or postcards, please write to us at the address set forth in the Contact Us section. Please be sure to include your name and mailing address exactly as they appear on the printed marketing materials you received.

Emails: To opt out of receiving marketing communications via email, please send an unsubscribe request to the email address set forth in the Contact Us section or click on the unsubscribe link at the bottom of the email that was sent to you and follow the directions on the resulting web page. Please note that you may continue to receive certain transactional electronic messages from us.